If the product arrives damaged or in poor condition and/or your wish to make a return, you hace 20 days to process it. the transportation is a the customers expense.

Shipping is paid by the customer.

The shipments are completely free.

Due to higt to order demand order processing time may take up to 3 or 5 business days.

shipments take 6 to 10 days business days depending on the destiantion.

Once the offerends,products will return to their original price.

1. Is the printed image high quality?
Yes! We use high-resolution printing to ensure the design appears sharp, vibrant, and professional once the mug comes into contact with hot liquids.

2. Is it microwave or dishwasher safe?
Magic mugs are generally not safe for microwaves or dishwashers because extreme heat can damage the heat-sensitive coating. We always recommend hand washing and avoiding microwave use.

3. What material is it made of?
It is made of high-quality ceramic, which ensures strength, durability, and a pleasant feel when using it.

4. How is the mug shipped? Will it be protected?
Yes! Each mug is shipped in protective packaging with padded filling or sturdy impact-resistant boxes to ensure it arrives in perfect condition without the risk of breakage during transit.

5. What is the capacity of the mug?
The mug has a standard capacity of approximately 325 ml (11 oz), perfect for coffee, tea, or any hot beverage

6. Can I customize the design?
Yes, we offer customization options to include names, quotes, or your own images. Contact us for more details.